The Honest Manager

Helping people to become successful and confident leaders, navigating through the difficult challenges of managing a team.

Are you stressing over how to manage people?

People management has got to be up there as one of the hardest parts of any job; equally, it has the potential to be the most rewarding too.

Everyone is different; as a confident leader, you need to tap into each person, work out what drives them and how they can be an asset to your team. People will drive you crazy – that is natural and sadly, unavoidable! However, most can develop into the person you need them to be.

I first managed a team when I was 18; it was not easy! I am not afraid to admit that I used to cry on the whole walk in and the way home! 10+ years later, I am a Managing Director of a successful company, and yet still learning! But I am crying A LOT less! People management will always present challenges, but I have developed a management methodology that has given me, and the many managers I have coached in those 10+ years, a huge amount of confidence in their approach to management – I can help you to achieve this too.

Whether you’re a new manager looking to progress; a senior manager in a large corporate or an owner of a business looking to develop their first team, I have an effective management solution for you.

Be a Confident & Successful Leader

I know you want to be the leader of a top performing, highly engaged team. I also know that in order for you to achieve this, you need to be lucky enough to have a team willing and able to do so.

The problem is, some people can be difficult to manage. We’re often taught how to manage and lead teams but not always taught how to manage specific types of people; this can leave us feeling lost and even defeated when no progress is being made. I understand just how lonely it can feel in management positions when you feel like you’re fighting a losing battle, which is why I’ve put together a group of like-minded people and a selection of workshops and tools, to help you become confident in your management abilities, and ultimately, a successful leader.

Free Membership

Join our Free Facebook Group

Perfect for managers of all levels who are looking to learn and be supported by like-minded people

  • Weekly Q&A With Sophie
  • Weekly Discussion Boards
  • Exclusive Content
Online workshop

Online Workshops

Learn techniques and gain access to tools that will make managing people so much easier

  • Giving Difficult Feedback
  • Managing Personality Types
  • Making Time to Manage

Join our Exclusive Membership Group

For those who would like more support managing people, and building a successful team

  • Monthly Group Coaching Calls
  • Downloadable Templates
  • Accountability Check-ins

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Sophie's Story

Sophie is Managing Director of Mystery Shoppers Ltd

“I first became a manager at 18, a Team Leader in a bar. At 19, I changed industry to financial services, and started at the bottom of the career ladder again. Within 12 months I was a Store Manager. By age 22, I was an Area Manager of 9 stores. I was so driven to succeed, but my god it was a challenge!”

In 2014 my Dad, Paul, asked me to join his company, Mystery Shoppers Ltd as a profit and loss manager. Paul had grown this company organically over the 23 years to that date and suddenly, there was a team of 50 people and it had outgrown its structure.

Now, it’s one thing being a young manager, it’s another being the boss’s daughter! Still, just as I had done so before, I set myself goals, and worked my way up the ladder. Paul quickly saw the good I was doing and left me in charge when he went on an extended vacation. By the time he had returned, I had changed so much for the better that he decided he could finally take a step back, and retired in 2016.

Managing people has always been such a huge passion of mine; I’ve always put a lot of effort into coaching my teams to be the best managers they can be. I often wished I had someone who I could talk to about the problems I was facing, who would be able to offer me some advice as to what to try next… and so Sophie Grafton Coaching was born.”

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